Frequently Asked Questions

Working with a financial broker is simple and designed to make your financial decisions easier and more informed. Here’s how the process typically works:

1. Discovery Meeting

• During the meeting, the broker will get to know you, your financial goals, and your current situation, whether it’s related to KiwiSaver, mortgages, or personal insurance.
• They’ll explain their role, answer your questions, and outline how they can assist.
• Remember, brokers are just like you—they understand the challenges and decisions you’re facing, and they’re here to help, not judge.

2. Information Gathering

• You’ll provide some details about your income, expenses, existing financial products, and what you’d like to achieve.
• The broker may request supporting documents, like payslips or policy information, to ensure they understand your full financial picture.

3. Research and Analysis

• The broker uses their expertise to compare options from multiple providers, finding the best solutions for your unique needs.
• They’ll assess products and rates to recommend the most suitable options.

4. Recommendations and Planning

• The broker presents their recommendations, clearly explaining the benefits, costs, and potential outcomes of each option.
• You’ll have the opportunity to ask questions and adjust the plan based on your preferences and priorities.

5. Application and Implementation

• Once you’ve made your decision, the broker handles the application process, ensuring everything is accurate and straightforward.
• They’ll work directly with providers on your behalf to finalise the product or service.

6. Ongoing Support

• The broker remains a trusted partner, available to answer future questions, conduct reviews, or adjust your financial plan as your circumstances evolve.

Why It’s Valuable

Working with a financial broker gives you access to professional expertise and a partner who truly understands where you’re coming from. They take the complexity out of financial decisions and act as your advocate, ensuring you get the best options tailored to your needs.

Whether you’re planning for retirement, buying a home, or securing your future, a financial broker is here to guide you every step of the way.

The length of a meeting depends on the complexity of your needs, but most appointments typically take between 30 minutes to an hour. Here’s an objective reason to invest this time:

Clarity and Personalisation of Your Financial Plan

A meeting at your home is an opportunity to gain a clearer understanding of your financial situation and ensure that your plan is tailored to your unique needs. Spending just one hour discussing your goals, challenges, and options could set the foundation for decades of financial security and growth.

Consider this: You wouldn’t make a significant investment or purchase—like buying a house or car—without research or expert advice. Why not dedicate the same time and effort to decisions that impact your entire financial future, such as Personal insurances, KiwiSaver, or mortgage strategies?

A well-spent meeting can reveal opportunities to save money, reduce risk, and improve your financial well-being. It’s a small investment of time with the potential to yield significant long-term benefits.

How much is your financial peace of mind worth? A 30-60 minute home appointment could be the most valuable time you spend planning for your future.

Preparing for a meeting doesn’t have to be overwhelming, and in most cases, all you need is a little clarity about your goals. Here’s an objective reason why spending a few minutes getting ready can make a big difference:

Maximising the Value of Your Appointment

Having relevant documents or a clear understanding of your financial situation allows us to focus on providing personalised advice rather than gathering information. This ensures the meeting is productive and tailored to your unique needs.

Think about this: If you were planning a road trip, you’d map out your destination and pack what you need to make the journey smooth. Preparing for this meeting works the same way—by having the right details at hand, you ensure we can chart the best course toward your financial goals.

Depending on the topic, you could bring:

• Details of your current KiwiSaver fund or mortgage
• Recent payslips or income statements
• A list of questions or concerns about your financial future

A little preparation can save time and provide clarity, ensuring we make the most of our time together and set you on the best path forward.

Preparation doesn’t have to be complicated. Even just reflecting on your goals or concerns ahead of time can make all the difference.

We understand that plans can change! If you need to reschedule your appointment, simply let us know as soon as possible. You can easily update your booking online or contact us directly, and we’ll work with you to find a new time that fits your schedule.

Our goal is to make the process as convenient and flexible as possible—your financial planning should work around your life, not the other way around.